Privacy Policy

Touchland US Hub ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, touchlandushub.com, or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us:

  • Personal Details: Such as your name, shipping and billing address, email address, and phone number when you make a purchase or create an account.

  • Payment Information: Credit/debit card details are processed securely by our third-party payment processors. We do not store full payment card numbers on our servers.

  • Communications: Any correspondence, including when you contact us via email at support@touchlandushub.com or through other channels.

  • Order History: Details of the products you purchase.

2. How We Use Your Information

We use the information we collect for specific and legitimate business purposes:

  • To process and fulfill your orders, including sending confirmations and shipping updates.

  • To communicate with you, respond to your inquiries, and provide customer support.

  • To send you important administrative information regarding our services, such as changes to terms or policies.

  • To send marketing and promotional communications, if you have opted in to receive them. You may opt-out at any time.

  • To improve our website, product offerings, and customer experience.

3. How We Share Your Information

We do not sell your personal information to third parties. We only share your information in the following limited circumstances:

  • With trusted service providers who perform functions on our behalf (e.g., payment processing, order fulfillment, shipping, and marketing services), under strict confidentiality agreements.

  • If required by law, to comply with a legal obligation, or to protect the rights and safety of our business and others.

4. Your Rights & Choices

You have choices regarding your personal information:

  • Account Information: You can review and update your account information by logging into your account on our website.

  • Marketing Emails: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email we send.

  • Data Requests: You may contact us to request access to, correction of, or deletion of your personal data we hold. We will respond to your request within a reasonable timeframe.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@touchlandushub.com
Website: www.touchlandushub.com